Careers

Sr. Firewall Engineer

San Jose, CA. Client Roles - IT Staffing

About the role

Sr. Firewall Engineer with 5+ years of experience that has enterprise-level solid firewalls and Networking (Routing/Switching). Candidates will be part of firewall Engineering team proving ongoing internal support and implementation. They will need experience with major firewalls, and preferred experience with Forcepoint, Checkpoint, Juniper firewalls, and cloud firewalls (AWS).

RESPONSIBILITIES
• Firewall Implementation and Support
• Installing and troubleshooting managed Network Solutions including Forcepoint and cloud firewalls.
• Making changes to firewalls in support of internal customers’ needs.
• Solving technical customer issues in the area of firewalls, filtering, IP Networking, Routing, VPNs, and application connectivity.
• Respond to firewall/network issues on a rotating on-call basis. This will, depending on the situation, may require work outside the traditional work hours, including weekends and holidays, and will require carrying and responding to a cell phone or other contact device, as determined by management.
• Monitor performance, capacity, and availability of the network devices including firewalls on an ongoing basis. Recommend improvements in technologies and practices to increase these metrics.
• Maintain awareness of and familiarity with trends and new developments in technologies used in, or appropriate for use in, firewall support and operating infrastructure.
• Work with other technical staff to develop firewall deployment design, monitoring, and documenting implementation.
• Deliver better than agreed customer SLAs.
• Follow Service desk incidents, problems, and change management processes for firewalls according to ITIL standards.
• Improve customer satisfaction metric, through stable transparent service.
• Create relevant documentation for new issues
• Assist in the development, approval, and maintenance of knowledge base articles

REQUIREMENTS
• 5+ years experience in Information Technology with specific knowledge in firewall, Networking, VPN, cloud firewalls, and cloud automation
• Network engineer with experience managing enterprise-level firewalls:
o Configuration and deployment of firewalls
o Configuration and deployment of firewall policy
o Troubleshooting firewall connectivity issues
o Daily management/monitoring of firewalls
• Preferred experience with Forcepoint, Checkpoint, or Juniper firewalls
• Knowledgeable of security and networking principles and technologies:
o Routing/switching
o VPN
o IPS
o Cloud automation
• Strong analytical and problem-solving skills
• Knowledge and experience with network protocols and concepts including SSH, FTP, ICMP, TCPIP (IPv4 & IPv6), Network Address Translation (NAT), SNMP, IPSec, GRE, QoS, and VLANs.
• Ability to interpret output from network traffic analysis tools such as Wireshark
• Effective interpersonal and consulting skills to be used to align customer needs to tactical and strategic solutions.
• Ability to effectively collaborate in a dynamic global team environment.
• Strong written and verbal communication skills necessary for clear client communication, the definition of scope, project deliverables, appropriate system documentation, and client communication.
• Documentation (Visio, Excel)
• Must have a professional demeanor and the ability to prioritize and work in a fast-paced environment.
 
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